When contacting us, provide all necessary information to assist you, including:
Use the following link to fill out a form to ask us a question, provide feedback or get help with your Online Order. http://www.gartnerstudios.com/support To provide the best service to you, please provide the following information in your support request: * SKU #, barcode, or UPC information for the product you have/want. * Regarding Online Shop Orders, please include your Order ID number. If you do not have this, please provide the e-mail address used to place your order, date of order, total, etc. * Please give us a detailed description of the question/issue. We try to respond to all inquiries within the same business day, but it may take up to two business day for a response if additional information is required.
Via the web: By Mail: We try to respond to all inquiries the same (business) day they are received. We will respond within 2 (two) business days. We will normally respond by e-mail. If you prefer a response by phone or mail, please indicate your preference in your correspondence to us. Customer Service Hours: M-F, 8 AM - 5PM CT, except holidays. Holidays: Easter, Memorial Day, July 4th, Labor Day, Thanksgiving and Christmas. |
Wholesalers:
If you are interested in becoming a reseller of our products, please click here.
