When contacting us, provide all necessary information to assist you, including:
  • Your Name
  • E-mail Address
  • Order Number
  • Daytime Telephone Number
  • Evening Telephone Number
  • Reason you are contacting us

Use the following link to fill out a form to ask us a question, provide feedback or get help with your Online Order.

http://www.gartnerstudios.com/support

To provide the best service to you, please provide the following information in your support request:

* SKU #, barcode, or UPC information for the product you have/want.

* Regarding Online Shop Orders, please include your Order ID number. If you do not have this, please provide the e-mail address used to place your order, date of order, total, etc.

* Please give us a detailed description of the question/issue.

We try to respond to all inquiries within the same business day, but it may take up to two business day for a response if additional information is required.

 

Via the web:
Gartner Studios Help Desk

By Mail:
Gartner Studios Customer Service
220 E. Myrtle St.
Stillwater, MN 55082

We try to respond to all inquiries the same (business) day they are received. We will respond within 2 (two) business days. We will normally respond by e-mail. If you prefer a response by phone or mail, please indicate your preference in your correspondence to us.

Customer Service Hours: M-F, 8 AM - 5PM CT, except holidays.

Holidays: Easter, Memorial Day, July 4th, Labor Day, Thanksgiving and Christmas.

Wholesalers:
If you are interested in becoming a reseller of our products, please click here.